28 - 30 October, 2019 | Royce Hotel Melbourne, VIC

Meet Your Design Thinking Leaders

Our dynamic and diverse speaker faculty gathers a mix of the many organizational functions leveraging design thinking in some capacity: design, UX/CX, innovation, industrial design, human factors engineering and strategy. Their expertise delivers design thinking implementation benchmarks at both the functional and organizational levels.

International Speakers


Cady Wachsman
Cady Wachsman
Design Manager
Uber
Juca Lopes
Juca Lopes
Experience Design Lead
Airbnb
(USA) Jared Stephens
(USA) Jared Stephens
Design Director (Chief Design Office)
USAA
Tobias Puehse
Tobias Puehse
Vice President Innovation
Mastercard Labs Asia Pacific
(Germany) Uli Weinberg
(Germany) Uli Weinberg
Director School of Design Thinking
University of Potsdam (Hasso-Plattner-Institute)

Meet The Experts


Van Dissing
Van Dissing
Director of Customer Journey
BT Financial Group
Lyle Crombie
Lyle Crombie
Director of Digital Experience, Enterprise Culture, Change & Transformation
Australian Taxation Office
Sheridan Ware
Sheridan Ware
Chief Information and Technology Officer
Charter Hall
Edward Mansfield
Edward Mansfield
Head of UX & Design
Latitude Financial Services
Glyn Thomas
Glyn Thomas
Head of Experience (Digital Transformation)
Greater Bank
Naved Khan
Naved Khan
Head Seller Experience & Operations
eBay
Fasahat Feroze
Fasahat Feroze
Strategic Service Design Lead
Qantas
Lara Atechian
Lara Atechian
Head of UX
Booktopia Group
Carolina Gaitan
Carolina Gaitan
Manager User Focussed Design
Department of Transport (VIC)
Catherine McDonald
Catherine McDonald
Service Designer (Customer & Digital)
City of Casey
Zoe Chamel
Zoe Chamel
Senior Innovation Capability Manager
Z Energy NZ
Jon Whitby
Jon Whitby
Head of UX & Performance
World Nomads
Kate Raulings
Kate Raulings
Head Of Digital Engagement & Innovation
City of Port Phillip
Sam King
Sam King
Capability & Innovation Manager
AGL Energy
Alison Livingstone
Alison Livingstone
Senior Service and Strategy Designer Customer Lab
iag
Gaetan Germain
Gaetan Germain
Associate Director of Service Design
Optus
Jemma Vandali
Jemma Vandali
Service Design Chapter Lead
Telstra
Mike Dyson
Mike Dyson
Senior Manager of Solution Design
nbn Australia
Carl Gribble
Carl Gribble
Member Experience Design Manager
RACQ
Dr Oksana Zelenko
Dr Oksana Zelenko
Head of Interactive and Visual Design
Queensland University of Technology
Monica Minehan
Monica Minehan
Customer Experience Lead
Vodafone
Mary-Claire Monsalve
Mary-Claire Monsalve
Digital Design Manager
Australian Broadcasting Corporation