Ben Crothers

Principal Facilitator Atlassian

Interactive Workshops: Monday, 14 September 2020

Tuesday, March 31st, 2020

3:00 PM Scaling the Process: Measuring User-Centred Design Capability through Effective Project Delivery

This workshop will look at the importance of measuring user centred design through effective cross collaboration and project delivery. It is here all attendees in UX, service design and product, will learn the importance of leading design teams to work in collaborative environments, and ways to improve project delivery


  • Shifting organisational thinking away from product and into holistic organisation delivery
  • Drive team engagement through workshop sessions and effective collaboration 
  • Improving your leadership capabilities to ensure teams are able to solve problems 


Main Conference Day One: Tuesday, 15 September 2020

Wednesday, April 1st, 2020

9:50 AM A Good Designer Will Work Themselves Out Of The Job: Moving Beyond The Design Thinking ‘Process’ And Embedding Its Philosophy Across Your Organisation

Scaling and perfecting projects is a large part of the designer’s mindset. However, how do you know the best way to employ design thinking when your project is to embed design thinking across your organisation? This panel will weigh in on their personal journeys when it comes to implementing design thinking across their business, and the pros and cons that come with this change.


  • Implementing design thinking across the wider organisation to improve overall delivery
  • Upskilling the right team of people to implement change through a human-centred approach 
  • Determining when to employ design thinking and when we should follow the legacy, operating structure of big business

Check out the incredible speaker line-up to see who will be joining Ben.

Download The Latest Agenda