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View the Agenda - Customer Contact Week For Government - GOVCC 2025

View the Agenda - Customer Contact Week For Government - GOVCC 2025

Transform Public Sector CX – Download the GovCC ANZ 2025 Brochure

Be part of Australia and New Zealand’s leading event for public sector customer contact, digital services, and frontline operations. GovCC ANZ 2025 brings together federal, state, and local leaders driving real transformation in how government connects with citizens.

28–29 October | Hyatt Centric, Melbourne, Victoria

Inside the brochure, you’ll find: Full 2-day agenda Speaker line-up from agencies like Victoria Police, CENITEX & Heritage NSW Key themes: AI, digital inclusion, service design, workforce strategy

If you're delivering services that must be faster, fairer, and future-ready — this is your event. Download the brochure now and start shaping your GovCC experience.

      PwC report: Bringing all citizens on the digital journey

      Australians value engagement and responsiveness from the government now more than ever before, so it’s important that governments are adapting to citizen expectations.

      But what are Australians expecting? PwC Australia's Citizen Survey 2022 reveals the current attitudes and experiences of government services.

      Explore the full report to discover how government services can adapt to ever-changing citizen needs.


      23rd Annual Government Contact Centre Summit GovCC: Sponsorship Prospectus

      23rd Annual Government Contact Centre Summit GovCC: Sponsorship Prospectus

      Discover Sponsorship Opportunities at GovCC 2025

      Be part of Australia's premier government customer contact event at GovCC 2025! Showcase your brand, connect with key decision-makers, and drive meaningful partnerships. Download the Sponsorship Prospectus to explore tailored opportunities that align with your goals, from thought leadership sessions to exclusive networking experiences.

      Don't miss the chance to position your brand as a leader in government innovation and customer experience. Download now and secure your place at GovCC 2025!