DELIVERING A SEAMLESS CUSTOMER EXPERIENCE THROUGH UNITING
THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
21ST – 23RD OCTOBER 2024 - MELBOURNE, AUSTRALIA
Dr Shikha Sharma
Director Business Improvement Technology Department of Human Services SA
Conference Day One: Tuesday, 24th October 2023
2:10 PM Government Use Case | Modernising and Transforming Public Service Delivery in South Australia
In this session, a government department will share their operational transformation and its impact on customer service.
Check out the incredible speaker line-up to see who will be joining Shikha.
Download The Latest Agenda
