What is PX?
Historically, loyalty to your healthcare providers was a given. But enter CX’s role as the core differentiator in the experience economy, and no industry is exempt from disruption. Where patient experience isn’t a new term, delighting patients with seamless experience is hardly the norm. Patient Experience Exchange gathers top-tier patient and customer experience executives to discuss just how to design and deliver a more seamless and delightful patient experience, pairing you with the leading technologies and solution providers to help you make it happen.
Become Inspired by Our Speakers
Patient Experience Officer & Director of Employee Learning & Development
Chief Operating Officer
UPMC Health Plan
Director, Outbound Marketing
Vice President, Patient Experience
University of Maryland Upper Chesapeake Health
Vice President and Chief Experience Officer
Chief Digital Officer and Senior Vice President for Technology Innovation and Consumer Experience
Thomas Jefferson University and Jefferson Health
Chief Nursing Officer, VP of Patient Care Services
Chief Patient Experience Officer
Cedars-Sinai Medical Center
Director, Patient Experience
Patient Experience Senior Advisor, Patient Communication Education & Training
Founder & CEO
Senior Vice President
Senior Sales Executive
VP and Chief Experience Officer
The MetroHealth System
Most Interesting Patient Experience Event of the Year
Hours of Networking
Customized Business Meetings
Attendance is exclusive to Senior Patient Experience Executives from the largest, fastest growing, and most recognizable healthcare companies in the world.
Inspiring Speakers and Thought Leaders.
Forge new relationships and network with Patient Experience Executives of the highest credentials over 2 ½ days.
Content includes case studies, interactive roundtables, in-depth Master Classes and dialogue-driven BrainWeaves.
Find the right solutions
Collaborate with the industry’s best and create strategic partnerships.
Learn about innovative new solutions and technologies to help you achieve your patient experience objectives.
Meet solution providers with cutting-edge technologies in the 1:1 Business Meetings.
Maximize your time out of the office by customizing your itinerary.
5-Star, luxurious venue.
No exhibition booths – only focused, collaborative, one-on-one time with top-tier executives.
Fun including brunch, dinner and receptions.