WHY JOIN THE CCW VIRTUAL Exchange

The CCW Virtual Exchange is part of the world's largest customer contact event series. This invitation-only virtual event is built for today's senior CX and Customer Contact Leaders as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible.

Priorities have shifted, new challenges have emerged and the customer contact function has to now modernize at an unprecedented rate. Join us for a unique benchmarking and solution sourcing opportunity from the comfort of your own workspace.

BENCHMARK WITH THE BEST

Colin Crowley

Colin Crowley

VP, Customer Experience

Freshly

Karen Mitchell

Karen Mitchell

Sr. Director - Product Services

Marriott

Robert Weis

Robert Weis

VP, Customer Service and Operations

Wiley and Sons

Tim Paul

Tim Paul

Managing Director, Customer Experience and Collaboration

Merrill Lynch

James Walterick

James Walterick

VP, Call Center and Support Operations

Arthur J. Gallagher Insurance

Christian Jensen

Christian Jensen

Director Customer Service - Citi Retail Services

Citi

Steven Carleton

Steven Carleton

Vice President Customer Experience

Premera Blue Cross

JOIN US VIRTUALLY

Our Executive Exchanges are exclusive to Director & VP-level decision makers to ensure the highest quality networking and connections. If you’re interested in seeing if you qualify for a VIP spot at the CCW Virtual Exchange, reach out to us. 

WHAT EXECUTIVES SAY