Delivering unlimited advisory support, diagnostic tools, and data-driven insights. We help customer contact & CX executives optimize experience, technology, and operations, while enabling solution providers with go-to-market strategies and customer insights - all powered by the organization behind Customer Contact Week.
In this new work environment, it is more important than ever to contact center managers, supervisors, team-leads, and directors to engage their remote & hybrid teams, develop agents successfully, and deliver customer outcomes. CMP Research has proven the behaviors of highly effective leaders in today's customer contact world's.
Get certified and demonstrate that you are a customer contact leader of the future.
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