August 16 - 18, 2020 | Chicago, IL

Improving Customer Experience with Artificial Intelligence

Improving Customer Experience with Artificial Intelligence

Improving Customer Experience with Artificial Intelligence
Bernard Slowey, Head of Worldwide Digital Customer Support, Microsoft

We all appreciate quick services that will help us save time. This use case from Microsoft will uncover how you can easily integrate AI into your customer service and support experience to help your customers and your agents. At CCW Executive Exchange Miami, Bernard addressed the following:

·From self service technologies to artificial intelligence and automation
· How digital continues to change the game in customer service
·A look into the future of support experience

Take a look at his presentation.


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