has progressed through several leadership roles and positions within the
operations and technology organizations, across both field and corporate
offices. Her current responsibilities include Technology Strategy for
Operations, Risk and Compliance, Education / Training / Knowledge Management
Tools and Practices oversight, Workforce Effectiveness, Change
Navigation and Portfolio
Management. She is also responsible for
a set of capabilities that support the Operations business focused on Service
Analytics, Global Delivery and Human Capital strategies, Business Relationship
Management, and ITSM for Operations.
Check out the incredible speaker line-up to see who will be joining Carla.
*Processing your payment may take a moment. Please click submit payment only once, and do not refresh this page. Doing so may result in your credit card being charged more than once.