Gordon Schleffer

VP, Customer Care Magellan Health

Why Gordon?

Gordon is an experienced leader with a successful history of working in the Contact Center space across numerous industries. He is skilled in metrics, coaching, sales, Customer Relationship Management (CRM), and client/customer satisfaction. Gordon has demonstrated success leading all customer facing channels - telephone, email, secure messaging, social media and chat.

Check out the incredible speaker line-up to see who will be joining Gordon.

Download The Latest Agenda