Haley Morse

Chief Customer Officer Baker Hughes

Haley brings almost 3 decades of experience in Customer-focused leadership roles to the forefront of enterprise success, consistently placing the customer at the core of her endeavors. Most recently, as Baker Hughes’ inaugural Chief Customer Officer, Haley has been at the helm of pioneering their first ever Customer Success Organization bringing enterprise solution delivery, consulting services and Customer Success together driving value delivery for her customers.

Day 2 | Thursday, August 15

8:30 AM Digital Evolution: Baker Hughes' Journey to Sustainable Success

In this captivating discussion, we'll uncover the challenges and triumphs of pivoting towards digital solutions and the critical importance of internal and external education. Discover how Baker Hughes is revolutionizing its approach to market by shifting from transactional sales to building enduring customer relationships based on understanding and addressing their unique needs.

Join us as we unveil the strategies behind Baker Hughes' customer success journey, where every interaction is an opportunity to deliver value, nurture relationships, and pave the way for sustainable growth in the digital age.

Check out the incredible speaker line-up to see who will be joining Haley.

Download The Latest Agenda