August 16 - 18, 2020 | St. Louis, MO

Jim Tincher

Mapper-In-Chief Heart of the Customer

Why Jim?

He sees the world in a special way: through the eyes of customers. Over the decades, he has honed his expertise, continually finding new ways to harness the voice of the customer to identify unmet needs, develop new products, and improve customer service.

Check out the incredible speaker line-up to see who will be joining Jim.

Download The Latest Agenda