As Global Vice-President of Business Development at TELUS International, I am passionate about the power of a strong corporate culture and how it truly impacts frontline team members, drives employee engagement, and secures our ability to sustain the brand experiences of our customers in our outsourced operating model.

I joined TELUS International in early 2012, inspired by the company’s value proposition to enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.  With over  20 years in the BPO and technology industries, I am committed to transforming the brand experiences for our clients; helping them exceed their customer experience and business goals whether through customer care, back-office support, or ITO engagements.

On a personal level, I am involved in various causes focused on creating community, connecting and engaging individuals, and sustaining good in the marketplace both locally and globally.   I look forward to connecting and seeing how we can live your own brand promise in our centers. Learn more:  https://telusinternational.com