August 18 - 20, 2019
Radisson Blu Aqua Hotel, Chicago
Radisson Blu Aqua Hotel, Chicago
Rachelle Dever
Brand & Guest Experience Director
InterContinental Hotels Group (IHG®)
12:15 PM Case Study: Turn Upset Customers Around with a Guest Recovery Solution to Increase Customer Loyalty
Check out the incredible speaker line-up to see who will be joining Rachelle .
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