Centrical employee engagement, training and performance management solutions help contact center operators motivate service agents and other personnel to exceed their own KPIs. It does this by blending advanced gamification with personalized microlearning and real-time employee performance management. Centrical’s platform produces improvements like 40% faster onboarding, a 3.5X improvement in learning engagement, 12% reduction in absenteeism, 9% increase in productivity KPIs, 10% more calls/shift, and 12% more sales/hour. Centrical’s technology platform can be easily integrated with all leading enterprise systems. The company has offices in New York, and Israel. For more information please visit www.centrical.com.