DATAMARK

Every day, DATAMARK’s global customer service teams look forward to representing our clients’ brands and delivering that personal touch that creates loyal customers and repeat business.

This is why companies of all sizes and industries turn to DATAMARK for outsourced contact center solutions. With DATAMARK, you have a partner whose priority is your success. 

We offer clients a complete array of multichannel contact center service through voice, email, SMS text, Web chat and social media. In addition to providing 24-hour customer care, inbound and outbound sales and technical support, DATAMARK’s customer service teams represent loyalty rewards programs for some of the most recognized brands in the world. We are the provider of choice for one of the country’s leading over-the-phone language interpretation services, and we operate 311 non-emergency contact centers for city governments.

Founded in 1989 to provide business process outsourcing (BPO) services, DATAMARK is U.S.-based and operates BPO service delivery centers and contact centers worldwide. In early 2017, we celebrated the opening of our new 750-seat delivery center in Mumbai, India, to meet the growing needs of our domestic and international clients. DATAMARK offers a choice of domestic, nearshore and farshore locations to reduce operating costs while delivering unsurpassed customer care.