The partner Next Caller was part of the previous event. To review the most recent speakers list, click here.
Next Caller provides real-time call verification to Enterprise businesses to help them streamline their authentication process by reducing reliance on knowledge-based authentication questions and prevent social engineering and fraud in the call center. By analyzing call metadata, Next Caller determines whether a call comes from the device owning the number, or if spoofing or other nefarious activity is occurring. This information allows Next Caller clients to authenticate 75% of callers as legitimate and provide them with a faster, better customer experience, or to be aware of potential fraudsters in real-time.