Sparkcentral is an enterprise messaging customer service platform company, helping customer-centric brands around the world change the way customer service is delivered.
1.5 billion people around the globe send tens of billions of messages on WhatsApp alone - per day. Yet very few of those messages go to businesses. Sparkcentral aims to change that. The company connects businesses with customers through messaging, whether through social media (Facebook, Twitter, Instagram, YouTube), or private messaging channels such as WhatsApp, Facebook Messenger, SMS, or modern live chat. Leading brands around the world rely on Sparkcentral’s Messaging Customer Service platform, including Zappos, Nordstrom, Netflix, jetBlue, Emirates, DirecTV, Engie, MTN, Western Union, KBC Bank, and AXA.