CCW EXCELLENCE AWARD WINNERS

CCW ANZ Awards logo

Rewarding most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession

Apply for 2025 Awards

The mission of the CCW Excellence Awards is to raise the bar for the contact centre profession by identifying top practices, superior thinking, creativity, and execution across the full spectrum of contact center functions. The 2024 Awards program celebrated stories of strength, endurance, perseverance, and operational continuity across the profession.

2024 Awards Winners

Best Learning & Development Award
Australian Government – Department of Employment and Workplace Relations
Best Multi/Omnichannel Experience Award
PICA Group
Best in CX Award
Woolworths
Best Employee Engagement Award
HealthshareNSW
Best in Contact Centre Transformation
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Leader of the Year Award
Kanika Puri, Chief Customer Officer, FastCover

In Partnership With :

CCW Digital

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