The mission of the CCW Excellence Awards is to raise the bar for the contact centre profession by identifying top practices, superior thinking, creativity, and execution across the full spectrum of contact center functions. The 2025 Awards program will celebrate stories of strength, endurance, perseverance, and operational continuity across the profession. Head to the resource centre page to download 2025 nomintion forms and send it to us at customercontactweek@iqpc.com.au
