18-19 March 2026 | Royal Randwick Racecourse, Sydney, Australia
Where Real Engagement Meets Real Opportunity
Why Sponsor Customer Contact Week Australia and New Zealand
SPONSORSHIP OPPORTUNITIES
The #1 Leading Customer Contact Event In The Southern Hemisphere
Connect with Customer Contact and CX Leaders across A/NZ
The only place which truly brings together and engages executive leaders and their teams responsible for the performance and delivery of their contact centre for their organisations.
CCW 2025 is the ultimate hub for leaders to make decisions how they will deliver their Contact Centre service, technology, strategic and tactical acceleration and excellence.
CCW 2025 sets the pace for industry innovation and development. It equips leaders to make the right technology and solution investment decisions for their contact centre – a multi-million-dollar equation to get right as customer power, expectations and requirements increase exponentially year on year.
CCW 2025 is built on quality – quality engagement, interaction, conversations, learning and meetings with industry leaders so your solution can power the next evolution of customer contact capability and performance.
Being part of CCW 2025 will allow you to position yourself as a key thought leader in the space, offering critical business solutions and technologies at a time when the contact centre is facing rapid change.
CCW 2025 is the ultimate hub for leaders to make decisions how they will deliver their Contact Centre service, technology, strategic and tactical acceleration and excellence.
CCW 2025 sets the pace for industry innovation and development. It equips leaders to make the right technology and solution investment decisions for their contact centre – a multi-million-dollar equation to get right as customer power, expectations and requirements increase exponentially year on year.
CCW 2025 is built on quality – quality engagement, interaction, conversations, learning and meetings with industry leaders so your solution can power the next evolution of customer contact capability and performance.
Being part of CCW 2025 will allow you to position yourself as a key thought leader in the space, offering critical business solutions and technologies at a time when the contact centre is facing rapid change.
Choose the Experience that will Solve your Objective
Our team of Account Managers will work with you to create the right package that fits your needs. Put your brand front and centre by checking out some of our options below
Have a spotlight on your solution
Showcase your solution and grab the attention of the audience by placing your stand in the networking hub of the event
Position yourself at the forefront of the industry in 2025
Position your company as a thought leader and enhance your status in front of a captive audience. Choose to present in a panel or keynote presentation to the Customer Contact leaders of A/NZ and their teams
Focused engagements with your top prospects
Through premium, exclusive and targeted sessions and engagements throughout the event, you will be able to have quality interaction with your top prospects
Make a big impact
Ensure your brand gets maximum exposure through highly impactful interactions including F&B activations, registrations, badges, banners and more
Why sponsor
Industry Reach
CCW is the only event which specifically focuses on customer contact leaders and their teams, and deep dives into the solutions to their challenges and opportunties. You will be in front of the industry executives as they set their strategies and investment priroties over the coming year.
Quality, Premium Engagements
CCW is about quality conversations and meetings with decision makers. Through bespoke sessions, you can tailor your experience to focus on top prospects through sessions formats which delvier meaningful, valuable interactions and next actions.
Critical Investment Decisions
The Customer Contact industry converges on the Gold Coast every year for CCW for one reason – to set their investment priorities for the next year, and evluate their next partner. Meet the industry, build your contacts, and receive industry intelligence through the CCW team as they assist in matching you with top prospects.
Be part of Australia and New Zealand’s largest event dedicated to the Customer Contact Industry!
This is the only place where you have in-depth, exclusive, valuable engagement with customer contact leaders and their teams as they set their strategy and investment priority for the upcoming year.
Email customercontactweek@iqpc.com.au or call +61 2 9229 1050 to secure your sponsorship package!
