18-19 March 2026 | Royal Randwick Racecourse, Sydney, Australia
Where Real Engagement Meets Real Opportunity
Why Sponsor Customer Contact Week Australia and New Zealand
SPONSORSHIP OPPORTUNITIES
The #1 Leading Customer Contact Event In The Southern Hemisphere
Connect with Customer Contact and CX Leaders across A/NZ
The only place which truly brings together and engages executive leaders and their teams responsible for the performance and delivery of their contact centre for their organisations.
The 11th Annual Customer Contact Week (CCW) ANZ, taking place 18–19 March 2026 at Royal Randwick Racecourse, Sydney, is the premier event for contact centre, customer experience, and digital service leaders across Australia and New Zealand.
The 11th Annual Customer Contact Week (CCW) ANZ, taking place 18–19 March 2026 at Royal Randwick Racecourse, Sydney, is the premier event for contact centre, customer experience, and digital service leaders across Australia and New Zealand.
For over a decade, CCW has been the trusted platform where transformation happens, partnerships are built, and the industry moves forward. In 2026, CCW enters an exciting new chapter in Sydney bringing fresh energy, new audiences, and unparalleled opportunities for solution providers to engage directly with senior decision-makers.
What makes CCW 2026 the ultimate sponsorship platform?
- Unrivalled Access: Meet 200+ senior-level leaders responsible for shaping the future of customer contact.
- Curated Engagement: Go beyond logos and booths - embed your brand into boardroom briefings, executive sessions, and high-value networking experiences.
- Positioned Where It Matters: Showcase how your solutions address the most pressing challenges in AI, automation, workforce evolution, and CX transformation.
- Proven ROI: CCW sponsorship is designed to connect the right providers with the right buyers, creating meaningful commercial outcomes that last.
- New Location, New Audiences: The move to Sydney opens doors to new markets, senior leaders, and decision-makers actively looking for the right technology and service partners.
At CCW 2026, you won’t just be seen - you’ll be part of the conversations, decisions, and strategies driving the next decade of customer contact.
Be there. Be relevant. Be the partner they remember.
Be there. Be relevant. Be the partner they remember.
Choose the Experience that will Solve your Objective
Our team of Account Managers will work with you to create the right package that fits your needs. Put your brand front and centre by checking out some of our options below
Have a spotlight on your solution
Showcase your solution and grab the attention of the audience by placing your stand in the networking hub of the event
Position yourself at the forefront of the industry in 2026
Position your company as a thought leader and enhance your status in front of a captive audience. Choose to present in a panel or keynote presentation to the Customer Contact leaders of A/NZ and their teams
Focused engagements with your top prospects
Through premium, exclusive and targeted sessions and engagements throughout the event, you will be able to have quality interaction with your top prospects
Make a big impact
Ensure your brand gets maximum exposure through highly impactful interactions including F&B activations, registrations, badges, banners and more
Why sponsor
Industry Reach
CCW is the only event which specifically focuses on customer contact leaders and their teams, and deep dives into the solutions to their challenges and opportunities. You will be in front of the industry executives as they set their strategies and investment priorities over the coming year.
Quality, Premium Engagements
CCW is about quality conversations and meetings with decision makers. Through bespoke sessions, you can tailor your experience to focus on top prospects through sessions formats which deliver meaningful, valuable interactions and next actions.
Critical Investment Decisions
The Customer Contact industry will converge in Sydney in 2026 for one reason – to set their investment priorities for the next year, and evaluate their next partner. Meet the industry, build your contacts, and receive industry intelligence through the CCW team as they assist in matching you with top prospects.
Be part of Australia and New Zealand’s largest event dedicated to the Customer Contact Industry!
This is the only place where you have in-depth, exclusive, valuable engagement with customer contact leaders and their teams as they set their strategy and investment priority for the upcoming year.
Email customercontactweek@iqpc.com.au to secure your sponsorship package!
