Contact centre innovation event
Benchmark Against 50+ Industry Leaders
Head of Contact Centres
Vice President of CustomerExperience
Global Head of Contact Centres
Chief Customer Officer
General Manager of Member Service Delivery
"A dynamic contact centre conference with quality speakers delivering relevant information. It was the best I have been to."
"My experience was incredibly valuable. I’ve recommended someone to attend from my business annually."
"Was great to hear the innovative things other companies are putting in place and talking to vendors and the technology they have to offer."
"Very well organised event with fantastic access to decision makers from across the contact centre industry."
Join us as we discuss the future workforce with industry leaders today and where we envision our people, process and technology moving forward.
If 2020 taught us anything, we are nothing without a resilient operating strategy. Learn new ways to create the ultimate operating environment that is flexible yet durable enough to withstand any level of disruption!
Without our customers, we are nothing. Come together and discuss how we can shift experiences and have our customers spearhead change, no matter the times!