The Attendee List for Customer Contact Week 2024 #CCWEEKAU provides an overview of the top companies and professionals who will attend the event. This comprehensive list includes executives, decision-makers, and customer service professionals from a wide range of industries, all coming together to learn about the latest trends and strategies in customer service.

Make sure you don't miss out! Get your delegate tickets today for region's #1 Customer Contact event.

Download The Global State of CX 2023 to discover:

• How and why customer loyalty is harder to win.
• What those with the biggest CX budgets are investing in.
• How practitioners think artificial intelligence (AI) and automation are changing CX.
  

By interviewing leaders across the contact centre ecosystem, the CCW Australia & NZ team have compiled a complimentary report looking at the journey B2B marketing managers are undergoing to secure new business. Download the report today and learn:

• New challenges shaping the vendor market
• The shift in spending priorities for contact centre leaders
• How to attract and retain new clients
• Creating a loyal client-based through customer experience
  

Through research compiled with 500+ Contact Centre and CX leaders, the CCW Australia & NZ team have compiled a report looking at how we can create a digital channel management strategy that ensures the future of contact centres are supported for years to come. Download the report to learn more!