Every day, Premier Contact Point is trusted by a diverse range of organisations to handle their most important customer interactions.
Premier Contact Point is a cloud contact centre solution that delivers the ultimate customer experience. Built with the modern consumer in mind, it brings together the very best of high end contact centre features, smartphone engagement, powerful BI tools and reporting. Customers love the ease of integration, the highly intuitive agent interface and a suite of administration tools for easy configuration.
Ongoing technical and functional support is included in the monthly licence fee and is provided by a highly skilled team of professionals who are located in Australia.