CCW ANZ 2027 brings together contact centre, CX and digital service leaders in Sydney to tackle the questions on every leadership agenda: scaling AI, modernising legacy contact centres, protecting agents from burnout and proving value to the CFO.
Or email sponsorship@iqpc.com.au
Why sponsors pay attention
Boardroom briefings, curated networking and immersive activations, all tailored to your objectives. The room is built around leaders under pressure to deliver real transformation, and they're looking for the right partners to help.
We go beyond logos and booths. This is about embedding your brand into the industry's most critical conversations—through boardroom briefings, exclusive networking, hightouch experiences, and immersive activations that build trust and credibility
With limited vendor passes, be THE solution provider of 2027 showcasing your expertise to key leaders in Customer Contact. Network with Heads/Directors/Managers of Contact Centre, Service Delivery and more.
Solution-oriented opportunities to engage with decision makers who specifically want to learn how your solutions can help solve their organisational goals, including in-person and virtual brainweaves and more.
We will be limiting end user passes to 2 people per organisation! This means you will gain maximum exposure and branding across more organisations than ever before. Position your brand as an industry leading solution now!

Whether your goal is to lead the conversation, get in front of the right accounts or stay front of mind with ANZ's contact centre and CX leaders, every format can be shaped around what you actually need.
Take the stage through keynote panels, partner thought leadership sessions, quickfire keynotes and sponsor case studies that put your brand at the centre of the conversations contact centre leaders already want to have.
Host roundtables, interactive discussion groups, CIO think tanks and innovation spotlights that spark real engagement with senior CX leaders looking for practical answers, not polished noise.
Create the right environment through VIP hosted lunches, boardroom briefings, networking drinks and curated introductions that move conversations from initial interest to real opportunity.
Extend your visibility with an exhibition presence, live demonstrations, event branding, website and registration sponsorship and onsite signage, so your brand stays visible before, during and after CCW.
No noise, no mass-market approach. Just intimate, high-value discussions with 300+ senior leaders shaping the future of customer contact across Australia and New Zealand.
We go beyond logos and booths, embedding your brand into the industry's most critical conversations through briefings, exclusive networking and immersive activations that build trust.
Leaders are under pressure to deliver real transformation and are looking for partners to help them navigate AI, automation, workforce evolution and the customer experience revolution.
2027 marks a bold relaunch. After a decade on the Gold Coast, CCW ANZ moves to Royal Randwick Racecourse, Sydney, as a bigger, smarter national flagship event.
Or email sponsorship@iqpc.com.au
Michelle Wicky
Ausmed
Ben Coughlin
Qantas
Kanika Puri
Fast Cover