Take Your Brand to the Forefront of Customer Centricity at CCW Asia 2025

The contact centre landscape is rapidly changing. Customer Contact Week Asia (CCW) is Asia's #1 platform for contact centre leaders, empowers you to stay ahead of the curve.

This is your chance to:

• Reach key decision-makers: Connect with industry leaders driving customer experience excellence across Asia.
• Showcase your solutions: Present your innovative technology and services to a highly targeted audience.
• Build valuable partnerships: Network and collaborate with the who's who of the contact centre community.

The CCW Asia 2025 Sponsorship Guide unveils:

• Exclusive sponsorship opportunities: Discover a range of packages tailored to maximise your brand exposure.
• Your ideal audience: Gain valuable insights into the attendees and partners you'll connect with.
• Proven success stories: See how past sponsors leveraged CCW Asia to achieve their business goals.
• Easy steps to get involved: Learn how to secure your spot at this premier industry event.

Don't miss out! Download the CCW Asia 2025 Sponsorship Guide today and become a part of Asia's leading customer contact transformation movement.

Do you know that only 1/3 of Service & Support leaders view their Agent Desktop Investment as effective? Do you have the tools to empower agents to provide a seamless customer experience?

Contact centre leaders across Asia need to embrace the evolving AI, tech and data landscape – despite the economic pressures they face. Discover how and why they are investing in the contact centre, and the barriers they are working to overcome. Download to read on!

The Definitive Guide to the Contact Centre Industry in Asia 2025

Discover What’s Shaping Asia’s Contact Centre Industry

The APAC contact centre landscape is undergoing a seismic transformation. This exclusive market report unveils regional trends, investment forecasts, and country-specific insights into the booming industry across:

• India – $33B market, global outsourcing hub
• Philippines – 1.5M+ workers, $39B industry
• Malaysia – Strategic multilingual BPO destination
• Singapore – High-quality service, data-secure hub

Whether you’re a CX leader, BPO strategist, or tech innovator, this report delivers must-know analysis for 2025 and beyond.

What’s Inside:

• Country-by-country breakdown of BPO growth and economic impact
• Key technology drivers: AI, automation, omnichannel, and cloud
• Strategic outlook: Challenges, investment shifts, and talent trends
• Industry commentary from CX leaders at Thunes, Jupiter Money, and more
• Direct links to CCW Asia 2025 agenda sessions related to these trends
  

The Definitive Guide to the Contact Centre Industry in Asia 2025

Discover What’s Shaping Asia’s Contact Centre Industry

The APAC contact centre landscape is undergoing a seismic transformation. This exclusive market report unveils regional trends, investment forecasts, and country-specific insights into the booming industry across:

• India – $33B market, global outsourcing hub
• Philippines – 1.5M+ workers, $39B industry
• Malaysia – Strategic multilingual BPO destination
• Singapore – High-quality service, data-secure hub

Whether you’re a CX leader, BPO strategist, or tech innovator, this report delivers must-know analysis for 2025 and beyond.

What’s Inside:

• Country-by-country breakdown of BPO growth and economic impact
• Key technology drivers: AI, automation, omnichannel, and cloud
• Strategic outlook: Challenges, investment shifts, and talent trends
• Industry commentary from CX leaders at Thunes, Jupiter Money, and more
• Direct links to CCW Asia 2025 agenda sessions related to these trends
  

The Definitive Guide to the Contact Centre Industry in Asia 2025

Discover What’s Shaping Asia’s Contact Centre Industry

The APAC contact centre landscape is undergoing a seismic transformation. This exclusive market report unveils regional trends, investment forecasts, and country-specific insights into the booming industry across:

• India – $33B market, global outsourcing hub
• Philippines – 1.5M+ workers, $39B industry
• Malaysia – Strategic multilingual BPO destination
• Singapore – High-quality service, data-secure hub

Whether you’re a CX leader, BPO strategist, or tech innovator, this report delivers must-know analysis for 2025 and beyond.

What’s Inside:

• Country-by-country breakdown of BPO growth and economic impact
• Key technology drivers: AI, automation, omnichannel, and cloud
• Strategic outlook: Challenges, investment shifts, and talent trends
• Industry commentary from CX leaders at Thunes, Jupiter Money, and more
• Direct links to CCW Asia 2025 agenda sessions related to these trends