Olga Quiros

Director, Customer Operations – Asia Pacific Expedia Group

Main Conference Day 2 - Thursday, 18 July 2024

4:00 PM Panel Discussion: Turning Customer Satisfaction to Advocacy for Added Value

  • Understanding the crucial role of customer contact functions and service hubs in driving customer advocacy
  • Enhancing Customer Lifetime Value and retention rates to improve advocacy
  • Discussing best practices in turning customer advocacy into improved business success

Check out the incredible speaker line-up to see who will be joining Olga.

Download The Latest Agenda

In Partnership With :

CCW Digital

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