Only 16% of customers feel truly understood. Are you ready to lead the shift?

CX IN 2030: FUTURE OF THE OMNICHANNEL CONTACT CENTER MAY 19, 2026 | 12PM EST

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Meet the Speakers

Speaker

Brooke Lynch
Brooke Lynch
Divisional Director
United States
Brian Cantor
Brian Cantor
Managing Director, Digital
Customer Management Practice
Audrey Steeves
Audrey Steeves
Content Analyst
Customer Management Practice
Nirmal Mukhi
Nirmal Mukhi
Chief Architect
United States
United States
Chris Arnold
Chris Arnold
VP, CX Strategy
United States
United States

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