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23 - 25 September, 2019
Chelsea Toronto, ON
Ashutosh Anil, Business Leader, Client Experience at Technical Safety BC
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Ashutosh Anil

Business Leader, Client Experience
Technical Safety BC

Agenda Day 2: Main Conference

Thursday, September 13th, 2018

3:00 PM Public Sector: Cultivating Client Satisfaction Amid Policies and Legislation

Learn how to provide stellar customer service on a budget. Share and gain new insights into a variety of ways to incorporate superior and sustainable customer experiences despite limited resources.

Agenda Day 3: Main Conference & Site Tours

Friday, September 14th, 2018

9:25 AM Industry Power Hour: Customer Experience Short Stories

Benchmark your CX strategy against others as innovative CX leaders across various industries dive right in and share their experiences in transforming the customer experience with human-centered design—from addressing challenges faced to how they’ve overcome them. Each expert will leave you with their top two pieces of inspirational yet practical advice for organizations already embracing or looking to implement ongoing customer centricity.

11:15AM: Retail
11:35AM: Education
11:55AM: Energy
12:15AM: Finance

Check out the incredible speaker line-up to see who will be joining Ashutosh .

Download The Latest Agenda