A results-driven, highly adaptive and creative professional with over 25 years progressive financial services and consulting experience offering broad global experience in the areas of business transformation, strategy development, process and channel management/ optimization, client experience/ marketing and Human Capital Management – talent, performance and awards.
Led people, product, process and marketing development strategies and deployment. Accomplished leader who has managed teams comprised of 150+ staff in the USA and Canada. Viewed as a trust partner, provided consulting leadership and innovative solutions to global organizations with a solid record of delivering impressive results in Client, Process and People ROI strategies. Regarded as a subject matter expert in process excellence, performance management, sales effectiveness and recognition; functionality and integration as it relates to target market clients strategies, which have resulted in increased sales generation, product growth, improved employee engagement and integrated delivery strategies leading to new business development and an enhanced client and employee experience.
He holds an undergraduate degree in organizational behavior from University of Lethbridge in Lethbridge, Canada, an Associate designation in human resources from the Institute of Canadian Bankers, and he received his Certified Management Consultant designation in 2007. Served on BAI Retail Banking Steering Committee (2009-2013), Niagara Integrated Film Festival (NIFF), Adviser to Board and Leadership Team (2014 - ) as well as numerous local community boards of directors.
He is author of 'Engageonomics, Harnessing the Power of Engaged Employees, Why Companies Get It Wrong' (2013, 217 pages) and is a popular public speaker.
Check out the incredible speaker line-up to see who will be joining Bradley.
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