Live Chat Software
23 - 25 September, 2019
Toronto, ON

David Johnston


Social Media Strategist
Transportation Security Administration

Agenda Day 2: Main Conference

Thursday, September 13th, 2018


3:00 PM Social Media: Power, Pitfalls and Potential

Social Media integration isn’t always a practice best reserved for the social media or marketing manager. Effective and proactive
adoption and use by the entire team can generate a greater number of desired results. Gain best practices and walk away with practical steps that you can apply in your role now to improve the customer experience one tweet at a time.

Check out the incredible speaker line-up to see who will be joining David .

Download The Latest Agenda