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23 - 25 September, 2019
Chelsea Toronto, ON
Neil  Lacheur, SVP Customer Experience at QuadReal Property Group
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Neil Lacheur

SVP Customer Experience
QuadReal Property Group

Agenda Day 2: Main Conference

Thursday, September 13th, 2018

3:00 PM The Contact Centres of 2025: How to ensure yours is built for the future

Contact centres are in the midst of a critical transition as businesses grow more mobile and automation becomes a thing of the present. Participants will have the opportunity to discuss challenges of their current call centre operations, share techniques for agile and responsive applications, and leave with ideas to create a champion digital transformation strategy that will set them up for future success.

Check out the incredible speaker line-up to see who will be joining Neil .

Download The Latest Agenda