Live Chat Software
23 - 25 September, 2019
Chelsea Toronto, ON
Nitin Badjatia, Head of Business Strategy at Service Now

Nitin Badjatia

Head of Business Strategy
Service Now

Check out the incredible speaker line-up to see who will be joining Nitin.

Download The Latest Agenda

Agenda Day 2: Main Conference

Tuesday, September 24th, 2019

9:30 AM The Ghost in the Machine: Optimizing AI to Create Human Experience

Today’s modern experiences largely are dictated and optimized by the automated activities created around experience. By utilizing AI/Machine learning to understand customers, designing self-service experience, offers efficiency and customization to customers, we must also design experiences that meet their human-needs and expectations.
+Reimagine your digital workflow with automation
+Optimize service opportunities through machine learning
+Imagine moments of humanized self-service that delight customers