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23 - 25 September, 2019
Toronto, ON

Nitin Badjatia

Senior Director, Product Strategy, Customer Service Management

Agenda Day 2: Main Conference

Thursday, September 13th, 2018

12:20 PM CASESTUDY: Delivering Service in a Digitally Enhanced World

Data is transforming all aspects of companies, disrupting the old ways of thinking and introducing unexpected opportunity.  As a result, customer service is also shifting from a cost-centre mindset to becoming a strategic partner to the C-suite. 
In this session, you will have an opportunity to understand how elevate your organization and prepare for the unexpected opportunities ahead.

Check out the incredible speaker line-up to see who will be joining Nitin.

Download The Latest Agenda