Director of Customer Experience
Best Buy Canada
Agenda Day 3: Main Conference & Site Tours
Friday, September 14th, 2018
Benchmark your CX strategy against others as innovative CX leaders across various industries dive right in and share their experiences in transforming the customer experience with human-centered design—from addressing challenges faced to how they’ve overcome them. Each expert will leave you with their top two pieces of inspirational yet practical advice for organizations already embracing or looking to implement ongoing customer centricity.