ABOUT CX WEEK CANADA
We run the largest global CX network with 150k+ members, and CX Week Canada pulls together 150 locally based enterprise leaders to set a stage of peer-to-peer bench marking, networking, and learning.
This year focuses on the Customer Experience as the umbrella strategy for excellent business outcomes. We will dive into design thinking, customer service, digital transformation, & employee experience.
DESIGN THINKING FOCUS DAY
A deep dive into human-centered design, from case studies, to interactive workshops, understand how design thinking can enable excellent CX.
Explore CX enabled by customer service, technology, and employee experience through expert keynotes, Interactive Discussion Groups, and peer-to-peer networking.
MAIN CONFERENCE DAY TWO + SITE TOURS
Tie all the best practices into your CX strategy through case studies, workshops, and off-site experiences.
VP Customer Experience
Regional VP, Accor Central Canada and the General Manager
VP Global Social Responsibility
The CX Expert
VP Brand Leader
VP Digital Solutions
EVP Experience & Lifestyle
Discovery & Partnerships
VP Business Banking
Director of Digital Innovation
Canadian Institute for Health Information
Director of Innovation
Director of Service Design
Head of Experience Design
Principle Experience Designer
SHOWCASE YOUR SOLUTION
Find out how CX Canada will provide you with the opportunity you need to meet prospects and
grow your customer base.
Past Partners include: