Maintain Your Status as a CCXP

New for 2020, the CCW Executive Exchange has partnered with CXPA and executives can now earn up to 10 CEUs toward your Certified Customer Experience Professional (CCXP) certification renewal.

Why join the ccw Executive Exchange

The CCW Executive Exchange is part of the world's largest customer contact event series. The exclusive exchange is a premium, invitation-only event built for today's senior CX and Customer Contact Leaders.

 

EXCHANGE FEATURES

Benchmarking

With over 25 highly crafted sessions reflecting strategic issues senior executives have identified as priorities, take a two-fold approach to address both customer experience & employee experience.

Networking

Because of the unique structure of the Exchange, networking is more productive with shared challenges, insights and goals during scheduled activities and an exclusive site tour.

Project Analysis

Your particular issues are put under the spotlight and with an open mind you can embrace the potential solutions that will emerge through group discussions.

1:1 Business Meetings

Shorten your RFP Cycle! Take part in one-to-one business private business meetings with solution providers that can help you navigate your biggest challenges.

BENCHMARK WITH THE BEST

Tracy Nolan

Tracy Nolan

President - National Sales, Strategy & Operations

Sprint

Tom Grothues

Tom Grothues

SVP Insurance Sales & Service

USAA

Wendy Richardson

Wendy Richardson

SVP, Global Customer Service

MasterCard

Josh Ives

Josh Ives

SVP Customer Experience & Care

Altice USA

Naomi Wheeless

Naomi Wheeless

Global Head of Customer Success

Square

Amine Ayad

Amine Ayad

Head of Workforce Optimization

Bed Bath & Beyond

Holly Carroll

Holly Carroll

VP, Customer Service & Contact Center Operations

David's Bridal

Rahul Vijay

Rahul Vijay

Head of Global Connectivity

Uber

SECURE YOUR VIP SEAT

If you’re interested in reserving a VIP spot at the CCW Executive Exchange, reach out to us before spots fill up – limited availability.

WHAT EXECUTIVES SAY