Customer experience teams are sitting on a goldmine of customer signals—from support tickets to app store reviews to social media—but struggle to unify and act on them at scale. Manual processes, siloed tools, and delayed insights create costly blind spots that impact retention and satisfaction.

In this interactive session, we’ll explore how AI is revolutionizing the way CX leaders detect, prioritize, and resolve product quality issues. You’ll learn how unifying feedback data with real-time analysis can dramatically reduce time-to-resolution, prevent escalations, and empower cross-functional teams with the right insights at the right time.

Come ready to share: What’s slowing down your team’s ability to act on feedback today? What does a fully AI-augmented support org look like in your mind?