Ian Dangla

AI Product Manager Goodcall

DAY 2 | Innovate with Impact

3:45 PM Voice AI Masterclass: Learn the Basics & Build a Voice Agent

AI automation is now the top priority for 74% of CX leaders—and Voice AI is emerging as the most impactful channel for AI deployments. In this 30-minute interactive workshop, you'll learn the fundamentals of Agentic Voice AI and build your own functional voice agent—live—trained on your company’s website.


Use this voice agent to demonstrate real-world applications and drive internal adoption.


Key Takeaways:

  • Voice AI 101: Learn what Agentic Voice AI is and how it's changing the way businesses automate CX to reduce cost, drive revenue and boost CSAT. Understand how automated QA and Evals play a key role in production.
  • Build a Prototype: Create a custom voice agent in real time, customized to your company—no technical background needed. It will understand your company's products and enable a key sales process.
  • Drive Internal Buy-In: See how a simple prototype can help teams gain momentum and secure budget for broader AI initiatives. Learn how Lenovo used a prototype to super charge their project internally.
  • Leave With a Deliverable: Walk away with a proof-of-concept Voice AI demo you can immediately showcase with stakeholders via an easy to share link.


This is a hands-on workshop: laptops suggested, but not required.

Check out the incredible speaker line-up to see who will be joining Ian.

Download The Latest Agenda