Sara Jew-Lim

VP of Product Management Dialpad

DAY 2 | Innovate with Impact

11:45 AM Don't Lose Customers to Bad AI: How to Blend AI and Human Touch

How do you blend AI efficiency with human empathy to build stronger, lasting customer relationships? With the rise of AI, the human element is increasingly a critical differentiator for companies. Join Dialpad to learn how organizations can deliver real-time coaching and context-aware suggestions that empower agents to deliver emotionally resonant, high-value customer interactions.

Check out the incredible speaker line-up to see who will be joining Sara.

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