Behind every exceptional customer experience is a culture rooted in empathy, trust, and purpose. In this inspiring breakfast session, hear from three powerhouse women leaders who are redefining what it means to lead in customer-facing organizations.

From the global wellbeing lead at McCormick & Co., to the call center executive transforming teams at IAA - these leaders are proving that when you invest in people, performance follows. Discover how they’re embedding wellbeing, recognition, and leadership development into the fabric of their operations to build resilient, high-performing teams.

Expect real stories, actionable insights, and people-first strategies to elevate your leadership journey and drive meaningful impact across your organization.