Soul Machines is a global leader in the humanization of AI and creator of astonishing Digital PeopleTM transforming the customer experience through compelling and empathetic interactions. Powered by Human OS, Digital People can hear, see, understand, learn and respond with emotionally appropriate expressions including eye contact, facial and body language. All this is done autonomously and directly in relation to the context and intensity of a conversation as well as the knowledge of the customer and his history with the company. Digital People enable brands to perceive customer’s emotions, understand whether they are happy, anxious, frustrated, confused, curious and adapt the engagement appropriately. They unlock the type of empathetic engagement that humans react best to, and set the foundations for a happy and memorable customer experience that yield long-term profitable relationships, and enhance visibility as customers share their views of the brand. Digital People can deliver customer assistance 24/7 and in multiple languages where the customers are, whether in stores, at a kiosk or at home. By providing consistent services for most routine transactions, they help free the human agents to take on the more complex and specialized cases. In addition to their empathetic roles with customers, Digital People can help with Learning and Development tasks within the company. They are a stable and resilient workforce capable of creating highly personalized experiences for customers and employees and relatable to communities with diversity and different emotional states found across all industries.