Darren Randall

Product Owner, Health Insurance Bupa Australia & New Zealand

Darren is the Product Owner for Digital Channels at Bupa Health Insurance Australia, specializing in the digital messaging space with over 8 years of experience at multiple levels. He has successfully managed long-term strategic projects from ideation to implementation, has a passion for Proof of Concepts, and has demonstrated experience in navigating the landscape of digital messaging. Passionate about driving positive customer experiences at scale, Darren believes in leveraging human experience to design customer-centric programs. Although new to speaking, his dedication and enthusiasm are evident as he shares his knowledge and insights with a wider audience.