CELEBRATING 10 YEARS
OF INDUSTRY CONNECTION, CONVERSATION, TRANSFORMATION
& EXCELLENCE
4-6 March 2025 | The STAR, Gold Coast
Jay Norman
Automotive Operations Manager Century Yuasa Batteries
Workshop Day: Tuesday 4th March
2:25 PM Workshop Two | The AI Enigma – Balancing Innovation and Risk
This workshop will examine how businesses are effectively managing data protection and legal risks in their call center and broader operations, ensuring compliance, ethical AI use, and customer trust. IT will discuss data protection and privacy, AI & ethical considerations, legal implication and call centre specific considerations of AI.
Check out the incredible speaker line-up to see who will be joining Jay.
Download The Latest Agenda
