Conference Day One: Thursday, 27 February 2020
Thursday, February 27th, 2020
Conference Day Two: Friday 28 February 2020
Friday, February 28th, 2020
4:25 PM Interactive Closing Keynote: Creating a Culture of Innovation by Keeping Your People Front and Centre
Closing CCW 2020, our MC Simon Banks will host an interactive closing keynote, talking on the ultimate customer experience and how your people are the true key to delivering a holistic customer service strategy within the contact centre. Take your thinking to the next level and go back to your teams inspired for change!