25 - 28 February, 2020 | The STAR Gold Coast, Queensland, QLD

Simon Banks


Author, Artist and Innovation Expert
Simon Banks

Check out the incredible speaker line-up to see who will be joining Simon.

Download The Latest Agenda

Conference Day One: Thursday, 27 February 2020

Thursday, February 27th, 2020


Conference Day Two: Friday 28 February 2020

Friday, February 28th, 2020


4:25 PM Interactive Closing Keynote: Creating a Culture of Innovation by Keeping Your People Front and Centre

Closing CCW 2020, our MC Simon Banks will host an interactive closing keynote, talking on the ultimate customer experience and how your people are the true key to delivering a holistic customer service strategy within the contact centre. Take your thinking to the next level and go back to your teams inspired for change!

Speaker: