Acquire BPO is an award-winning, global
business outsourcer headquartered in Australia with locations in the US,
Philippines and Dominican Republic. With 7,000+ staff and 12-years’ experience,
we deliver intelligent contact centre and back-office functions for businesses
across many industries including telecommunications, banking and financial
services, healthcare, retail and e-commerce.
We have a definitive edge because:
- We’re Australian-owned and managed, offering unparalleled access to key stakeholders and transparency of operations.
- We’re globally PCI-DSS certified and adhere to ISO/ISMS, SOC 2 compliance standards, data privacy regulations, etc.
- Our Australian-based, Prince2-certified Project Managers ensure risk-free transition.
- Our delivery centres are fitted out to Australian standards with carrier-grade infrastructure and globally redundant paths.
- Our Automation team provides holistic solutions from design, to implementation, to continuous improvements—ensuring the latest technologies advance business goals.
- We’re powered by leading technology, including Genesys' omni-channel platform and Segue, our proprietary, cloud-based contact centre platform, to deliver seamless customer interactions.
We’re Australia’s largest outsourcer to the Philippines, the only
Australian company on IAOP’s 2018 best outsourcing providers list, winner for
Best People Strategy & Culture at the CCW Excellence Awards and 2018 Gold
Stevie Winner for Most Innovative Company of the Year.