Plain English Foundation and ENS International help organisations elevate both sides of communication, the clarity of their message and the capability of their people. Plain English Foundation is Australia’s leading provider of plain language training and editing services, delivering hundreds of workshops each year to help professionals write clearly and confidently. Their ISO aligned methods improve decision making, streamline communication and boost productivity across government and industry. ENS International complements this by strengthening negotiation, influence and difficult conversation skills. Their globally recognised training helps leaders, frontline teams and contact centres navigate high stakes interactions, build trust and achieve better outcomes. Together, they support organisations committed to improving citizen and customer experience nationwide.