Every day, Premier Technologies is trusted by over 30,000 organisations in Australia and Overseas to facilitate mission critical customer interactions.
With a passion for improving customer outcomes and the technology that drives them, Premier is a market leader in cloud based customer contact, self service and secure payments technologies. Over the past 32 years, Premier has been known for the reliability, flexibility and excellence of its solutions backed by class leading service and support.
Premier Contact Point is a true cloud contact centre solution that delivers the ultimate customer experience. Built with the modern consumer in mind, it brings together the very best of high end contact centre features, smartphone engagement, powerful BI tools and reporting. Customers love the ease of integration, the highly intuitive agent interface and a suite of administration tools for easy configuration.
MerchantSuite is Premier’s all in one solution to empower contact centres to deliver the ultimate omni channel payments experience across: internet, mobile, contact centre, IVR and recurring. MerchantSuite is essential for contact centres looking to improve their processes by lowering costs, reducing security overheads (including PCI DSS) and improving customer experience. MerchantSuite also offers 13/1300/1800 number hosting and other self-service options.