Relive the magic of 2024 edition of Customer Contact Week ANZ! Thee showreels capture the energy, insights, and connections that make CCW the premier event for the customer experience (CX) industry in Australia & New Zealand. Get excited for the future! We're gearing up for an even bigger and better 10th anniversary celebration in 2025!
The 2025 CCW Excellence Awards Night promises to be bigger and better, celebrating the brightest minds and most innovative companies in the customer contact industry.
Taking place on March 5th, 2025, this prestigious evening will shine a spotlight on the teams and individuals who are driving the future of customer experience (CX) and redefining excellence in the contact centre space.
From award-winning contact centers to ground breaking technological innovations, the night will showcase the exceptional talent, leadership, and dedication that are shaping the next era of CX transformation. Join us as we honor the pioneers pushing the boundaries of customer contact and celebrate their remarkable achievements
The event was amazing most of all due to the great people - organizer team and attendees. That said, the topic, the venue, and the setting were also world class. I would recommend your event to any customer-focused organization and professional!
CCW 2024 was a powerhouse of great speakers, diverse and relevant content, and helpful vendor support. It was great to be in a room full of people passionate about the customer experience, and I learnt a lot to take back to my business. Can’t wait for CCW 2025!
The CCW team did an amazing job organising and executing the event. All the sessions were well thought of and as an attendee I was able to learn so much. I also enjoyed networking and meeting leaders from across the contact centre industry
Had the most wonderful time at Customer Contact Week Australia and NZ last week. It was so invigorating to be around so many like-minded, #customercentric people! There were so many insightful speakers, fantastic insight into the future of customer service with #AI, so many different perspectives and industries, and I met the best people!
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