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4 Tools to Power CX Strategy

4 Tools to Power CX Strategy

The tools needed to execute a customer experience strategy plays an integral role in turning a vision into a reality. We recently interviewed some of our expert speakers on the 4 ways to power CX strategy through employee experience, customer service, design, and technology. Read about it now. This report features insight from: - Stefany Ratkovic, MBA, Director Digital Innovation, Canadian Institute for Health Information - Jade Salazaar, Director, Service Design, Rogers Communication - Tom Doulos, VP Customer Experience, Endy Canada Inc.


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