A Five Star Event! See what our attendees are saying:

The event was amazing most of all due to the great people - organizer team and attendees. That said, the topic, the venue, and the setting were also world class. I would recommend your event to any customer-focused organization and professional!

CCW 2024 was a powerhouse of great speakers, diverse and relevant content, and helpful vendor support. It was great to be in a room full of people passionate about the customer experience, and I learnt a lot to take back to my business. Can’t wait for CCW 2025!

The CCW team did an amazing job organising and executing the event. All the sessions were well thought of and as an attendee I was able to learn so much. I also enjoyed networking and meeting leaders from across the contact centre industry

Had the most wonderful time at Customer Contact Week Australia and NZ last week. It was so invigorating to be around so many like-minded, #customercentric people! There were so many insightful speakers, fantastic insight into the future of customer service with #AI, so many different perspectives and industries, and I met the best people!

CELEBRATING 10 YEARS OF INDUSTRY CONNECTION, CONVERSATION, TRANSFORMATION & EXCELLENCE

Customer Service Institute of Australia (CSIA)

In Partnership With :

QUESTIONS?

CELEBRATING 10 YEARS
OF INDUSTRY CONNECTION, CONVERSATION, TRANSFORMATION & EXCELLENCE