This session will cover four different approaches to improving contact centre processes based on the challenges many organisations have faced across varying industries.
In this project case study session, Limebridge’s David Jaffe will illustrate how failure demand can be reduced through the implementation of an effective process design strategy. He will then focus on contact simplification and key strategies that will illustrate ways to become enablers of process automation.
Check out the incredible speaker line-up to see who will be joining David.
Unsupported Browser Detected
The browser you are using is not supported that will prevent you from accessing certain features of the website. We want you to have the best possible experience. For this you'll need to use a supported browser and upgrade to the latest version.